Shipping + Returns
Happi Hour pieces are released in limited drops — some made to order, others in small batches. This keeps things intentional and low-waste, and means our policies may differ slightly from traditional retail.
Shipping
Processing Time
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Made-to-order items: Please allow 3–7 business days for production before shipping
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In-stock items: Ship within 1–3 business days
You’ll receive a confirmation email with tracking once your order is on the way.
Shipping Times
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Standard Shipping: 3–7 business days (U.S.)
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Expedited Shipping: 2–3 business days (if available)
Shipping times may vary during high-volume periods or product drops.
Shipping Rates
Shipping is calculated at checkout based on your location and order size.
Order Issues
If your order is delayed, lost, or arrives damaged, contact us at:
Returns + Exchanges
General Policy
Due to the limited nature of our drops and made-to-order items, all sales are final.
Made-to-Order Items
All made-to-order items are final sale and cannot be returned or exchanged.
In-Stock Items (Limited Batches)
We may accept returns on select in-stock items only if:
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The item is unworn and unused
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Returned within 7 days of delivery
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Approved by our team prior to return
Return shipping costs are the responsibility of the customer unless the item is defective.
Exceptions (We’ll Always Make It Right)
We will absolutely take care of you if:
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Your item arrives damaged
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You received the wrong item
Please contact us within 7 days of delivery at:
Include:
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Your order number
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Photos of the issue
Refunds / Replacements
If your request is approved, we will:
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Send a replacement, or
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Issue a refund to your original payment method
We’re a small brand and appreciate your support. Every piece is made just for you, and if something’s not right, we’ll always do our best to make it right.